Start Your Dealership Turnover Evaluation Here

As reported in the 2017 NADA Workforce Study, turnover rates among dealership sales consultants is now a whopping 74%. That means that I if you have 20 salespeople on staff, you can expect to lose 15 of them this year.

Does your dealership suffer from poor retention, and a potentially poor customer experience and CSIs that may result? Are traditional sales processes and training methods limiting the success of your sales team? Your bottom line?

Take our 2-minute quiz to identify how you can get your salesperson retention and profits back on track.


  1. How big a problem is sales staff turnover at your dealership(s)?

  2. What percentage of your sales team leave (voluntarily or involuntarily) within the first year of employment?

  3. How difficult is it to hire salespeople who are a good fit for the job?

  4. Which of the following best describes how you compensate your sales staff?

  5. In the next 12 months, are you planning to focus on recruiting more millennials to your sales team?

  6. How often do your salespeople tell you they don’t have enough product or training information to successfully sell?

  7. How well-equipped with product information do you think your used car salespeople are?

  8. Do your salespeople use technology (i.e. computer or mobile) during the sales process to educate THEMSELVES on vehicle features?

  9. Do your salespeople use technology (i.e. computer or mobile) during the sales process to educate BUYERS on vehicle features?

  10. Do your salespeople use technology (i.e. computer or mobile) during the sales process to check dealership inventory?

  11. How likely and open are you to look at new digital applications for your sales floor that give your salespeople and BDC’s detailed information and value points about vehicles for sale?