Why Trade-Ins Need More Trust and Less TensionAugust 9th, 2018 by MAXDigital
In general, people like getting new cars. Cars are a big part of our daily life. But the process is often stressful because of how long it takes. According to Deloitte’s 2018 Global Automotive Consumer Study, car buyer satisfaction dropped considerably for three parts of the dealership experience: pricing and haggling issues, paperwork, and length of the purchase process. And usually, all three of these steps are intertwined.