Managing Online Reviews for Your Car Dealership in 3 Easy Steps
By MAX Digital
May 27th, 2016
What people say about your car dealership is more important now than ever before. Two thirds of people who shop online base their purchasing decisions on reviews they read about products and businesses. Those reviews are left by their peers – your customers – and are based directly on their experience with your merchandise and staff.
In the digital age, it’s crucial for all businesses to address their online reputation. The chart above outlines the strategy advised by the Better Business Bureau, and you can read our blog post for a more in depth look at the subject.
Launched in late 2010, MAX Digital was established to transform the way consumers buy cars.
No other provider has a deeper understanding of the buying process, how it has changed and is changing. We leverage over 1500 live shopping experiments monthly and thousands of live interviews to test and understand every step of the consumer buying journey. Each element of our software suite is designed around delivering what car buyers want, in the way they want it.
We serve some of the largest most respected dealership groups in the United States because they have road-tested our services and found our partnership to outperform every other solution on the market in total value: in building the best customer experience, broadest team success, and strongest financial impact.
