What people say about your car dealership is more important now than ever before. Two thirds of people who shop online base their purchasing decisions on reviews they read about products and businesses. Those reviews are left by their peers – your customers – and are based directly on their experience with your merchandise and staff.
In the digital age, it’s crucial for all businesses to address their online reputation. The chart above outlines the strategy advised by the Better Business Bureau, and you can read our blog post for a more in depth look at the subject.