The holiday season is here and the year is quickly wrapping up. The past 12 months have posed some challenges for the automotive retail industry. But, as digital retailing continues to dig in, there are more opportunities to be successful in selling and holding more gross. The best way to finish the year strong and get ready for 2022 is by empowering your staff to exceed your customer’s expectations. And the easiest way to do that is with a digital showroom.
You see, many shoppers demand new and creative ways to experience a vehicle. They want to do more than just kick the tires. As a result, your team needs to be as knowledgeable as possible about every piece of inventory on your lot. Utilizing a digital showroom allows you the ability to simply scan and share a plethora of information with potential customers. Everything from market value comparisons to packages is easily accessible. Your staff won’t be left guessing about equipment details or vehicle history reports. Instead, they will be dynamic in their ability to interact with customers in a way that exceeds expectations.
With so much vehicle information available, it’s critical that your team is able to quickly provide details to the customer. Delivering information to-go will not only set your dealership apart from the competition, but will also help you to create an unparalleled customer experience.
You gain the ability to send and share information while capturing leads into your CRM. From there, a digital showroom allows you to reconnect with interested buyers and accelerate the sales cycle.
Best of all, a next-generation solution for a digital showroom integrates with all of your existing inventory management and sales enablement tools. Digital retailing becomes stronger than ever before as your applications will run seamlessly with one another. Updates are made in real-time and additional functionalities are unlocked. A digital showroom is a key component of a strong dealership ecosystem.
At the end of the day, you have access to an incredibly engaging experience at your fingertips. Whether you’re on the showroom floor or out on a test drive, the flow of information follows your customer interactions wherever they go. No other solution delivers a collaborative, guided experience where shoppers’ questions are answered. Give customers full transparent pricing and discount information upfront and on-screen with a digital showroom.
Preparing a roadmap for the new year doesn’t have to be difficult. Find a partner who is capable of bringing you a digital showroom solution that goes above and beyond your requirements. MAX Digital has the experience to help you on your journey in 2022. Whether you are venturing out into developing new customer experiences or reevaluating your solutions, we want to help guide you through your decision-making process. You have more options than ever before, so find a setup that will truly bring you the success you deserve. Want to learn more? Schedule your free consultation today!