July 2023 Newsletter - MAX Digital



July 2023




Congratulations to Crossroads DCJR, MAX Digital’s July Dealership of the Month

With their dedication to helping their community, this dealership brings more than just vehicles to Texas. Learn about Crossroads DCJR, the ways they leverage MAX, and how they deliver a unique customer experience.


How to Master Your Market with the Basics for the Used Auto Industry in 2023: Step 1

It’s time to conquer the used car market. If you want to get back to the basics, then you need a plan. Start by “Identifying” the various problem areas of your dealership. Join Tim Scoutelas as he walks dealers through how to master auto retail in ‘23 by leaning into the nitty-gritty.


How to Master Your Market with the Basics for the Used Auto Industry in 2023: Step 2

You’ve identified problem areas. Now it’s time to build in solutions that will help you achieve peak performance in ‘23. Tim Scoutelas reveals the next step in the journey to mastering the used car market by getting back to the basics: Build.

Understanding the Car Buyer’s Online Journey

How are individuals browsing and purchasing used vehicles in 2023? As the customer journey evolves to match shopping trends, it’s up to you to meet consumers where they are. Break free from the pack by better understanding the modern buyer’s online experience.

How to Hit Peak Profit Goals While Acquiring More Vehicles

Are you on the path to experiencing peak profits or simply going through the motions? The used car industry continues to fluctuate. If you want to source, manage, and sell better than anyone else on the block, then you need to break free from the mold.

Get the Most from Your Automotive BDC

The BDC team plays a crucial role in managing incoming calls, scheduling appointments, and proactively reaching out to potential customers to generate sales and service leads. In this article, we will delve into the functions and responsibilities of the BDC department and explore effective ways in which dealerships can maximize their BDC department’s potential.